Tickets
Types of passes
| Pass type | Pass description | Price till 25.02.2025 | Final price | Buy Ticket |
|---|---|---|---|---|
| Full Pass | Pass providing access to all workshops and parties | 450 PLN (105 EUR)* | 150 EUR | Buy Ticket |
| Couple Full Pass | Pass for two (Leader + Follower) providing access to all workshops and parties | 820 PLN (195 EUR)* | 285 EUR | Buy Ticket |
| Competition Only | Pass providing participation in the Social Masters Competition | 150 PLN (35 EUR)* | 35 EUR | Buy Ticket |
| Party Pass | Pass providing entry to all parties | 65 PLN (279 EUR)* | 90 EUR | Buy Ticket |
- In case of any questions regarding the event, please contact us at registration@elsolfestival.pl
- Couple and Group passes are registered for a larger number of people. Each person receives a ticket.
- To set up a group code and get dicounts please contact groups@elsolfestival.pl
(*) The given prices are valid until the given pool of passes (all types together) is exhausted, no later than the day indicated in the table.
(**) Passes will be for sale on site provided they are not sold out online.
Please make yourself familiar with the terms of purchase before you buy your pass -> TERMS OF PURCHASE
Terms of purchase
Pass returns
There is a 14 day return policy when purchasing a pass. After the 14th day from the date of purchase, we do not accept pass returns for any reason. This includes any accidents or emergencies.
Passes purchased after 26.03.2025 can only be returned until 09.04.2025. Receiving the wristband at the festival office automatically blocks the possibility of returning it.
Multipasses (couple passes, group passes registered as one pass for many people) treated as one pass are purchased by one transaction, which means that only the entire pass can be returned. Half or part of the pass cannot be returned.
Transfer of funds
There is also an option to transfer part of the funds to any event within a year of the event that the participant cannot attend:
– when applying until 14.03.2025 (included) it is 80% of the amount paid.
– after 14.03.2025 until 10.04.2025, i.e. the day before the start date of the event, it is 50% of the price paid by the participant.
The transferred funds will be saved in our database and can be used as a discount code for any pass from our offer for any event organized by us.
You should inform us about such a request no later than one day before the beginning of the event, i.e. until 10.04.2025 ( by e-mail at registration@elsolfestival.pl).
If you already have funds transferred from previous events and you wish to use them for the current edition of el Sol Bachata Festival you may use the option not later than 14 days before the start of the event, i.e. 28.03.2025 for any pass available at that moment.
Resale of passes and change of the name assigned to the pass can be made only once, no later than 06.04.2025. A purchased pass cannot be resold to another person. The 14-day return policy does not apply after a change of owner. The organizer does not act as an intermediary in the search for a new purchaser. Participants settle the accounts with each other. Passes put on sale later can have different terms and conditions.
The original owner of the pass sends a notification of the change to the organizer at registration@elsolfestival.pl by 06.04.2025 at the latest, stating the name and email address of the new owner.
Title: Resale of pass
Message:
Name and Surname of the original owner:
E-mail of the original owner:
Pass type:
Name and surname of the new owner:
E-mail of the new owner:
Country & city:
Comments:
Passes for special activities like BOOTCAMP and LAB may be subject to separate resale rules indicated at the description of the particular ticket.
After 06.04.2025, we do not accept requests for change of pass owner regardless of the reason.
Part of the pass purchased as a couple pass or group pass, can be resold. However, when changing the owner of the pass, it is necessary to maintain the ratio, that is, the resale is done as Leader-Leader, Follower-Follower.
The procedure of owner change is free of charge for all passes purchased after November 1st, 2024. In case of passes purchased until November 1st, 2024 a 10 EUR owner change fee will be applied.
It is possible to exchange a pass type for another for a similar or wider festival package for an additional charge.
In order to do that, you need to inform the organizer about your wish to exchange the pass and pay the difference in price between the original and new pass, according to the current price list. In the case of exchange for a cheaper pass, the organizer will not refund the price difference.
After the change of pass type, the 14-day return policy does not apply.
Reduction of festival package (e.g. a change from a workshop & party pass to only party pass) is treated as a return, possible only within 14 days after purchase.
Passes to the festival won in competitions or received free of charge are not refundable, transferable to another event or edition or exchangeable for cash. It is possible to extend the package of such a pass under the general conditions of sale. If the winner of a competition already holds a pass for a given edition, he/she may rewrite the competition pass to another person within a maximum of 7 days of the announcement of the competition results. Otherwise, the transfer of the winning pass is not possible.
Passes sold as part of PROMOTIONS AND SPECIAL OFFERS may be subject to separate return, resale and exchange rules, which are specified in each promotion’s regulations.
In order to receive festival wristbands and gain entry to the event, it is necessary to present the NAMED E-TICKET sent as an attachment to this message and the ID or any document with a photo.
It is OBLIGATORY to wear the festival wristband during the entire festival. It must be shown every time when asked by festival staff or security personnel.
Each participant is entitled to 1 festival wristband for the whole event, issued upon registration. We will change them only if the wristband is broken for reasons beyond the user’s control. In such a situation, bring the damaged wristband to the festival office and exchange it for a new one.
Please make sure that your wristband is not too tight or wide when you put it on at the festival office, as this cannot be a reason for a wristband complaint.
